Thursday, November 7, 2013

Subject: United Air Lines......you'll love it!!!!




 
Subject: United Air Lines......you'll love it!!!!

A musician named Dave Carroll recently had difficulty with United Airlines. 
Dave spent over 9 months trying to get United to pay for damages caused by baggage 
handlers to his custom Taylor guitar. 
During his final exchange with the United Customer Relations Manager, 
he stated that he was left with no choice other than to create a music video 
for YouTube exposing their lack of cooperation. 
The Manager responded: "Good luck with that one, pal." 
So he posted a retaliatory video on YouTube. 
The video has since received over 6 million hits. 
United Airlines contacted the musician and attempted settlement in 
exchange for pulling the video. Naturally his response was: "Good luck with that one, pal."
Taylor Guitars sent the musician 2 new custom guitars in appreciation 
for the product recognition from the video that has led to a sharp increase in orders. 

Here's the video:





2 comments:

Anonymous said...

Got a customer complaint? Post the hell out of it on YouTube and inform the company that screwed you.

Dan said...

Maybe this is the video that has to get out there to show the need for cameras at airports in the baggage areas, as maybe more things are stolen and damaged than in the public, and that there Does NOT need to be Cameras in high school girls locker rooms and showers to keep them safe!